Privacy requests help you control your personal data. Use this page to submit a verified request to access, delete, correct, opt out of sale/share, or limit the use of sensitive data. We acknowledge requests promptly and respond within one month (GDPR) and within 45 days (CCPA/CPRA); extensions may apply where permitted. European Data Protection Board+2California DOJ+2
How to submit privacy requests
Complete the form below with your region, request type, and contact email. Provide enough detail for us to locate your account (e.g., email used, order IDs, screenshots). We will use this information only to fulfill your request.
Types of privacy requests we support
- Access / Copy – receive the personal data we hold about you (GDPR Art. 15). GDPR
- Correction (Rectification) – fix inaccurate or incomplete data (GDPR Art. 16; CPRA “Right to Correct”). GDPR+1
- Deletion (Erasure) – request we delete personal data where applicable (GDPR Art. 17; CCPA Delete). GDPR+1
- Opt out of sale/share (California) – stop the sale or sharing of personal information (CPRA). Yes on Prop 24
- Limit use of sensitive personal information (California) – restrict certain uses as defined by CPRA. California Privacy Protection Agency
- Portability – request a copy in a commonly used, machine-readable format (GDPR Art. 20). GDPR
- Object / Restrict – object to or restrict processing where applicable (GDPR Arts. 18–21). GDPR
We’ll tell you if a request cannot be completed due to legal exceptions (e.g., security, fraud prevention, or record-keeping obligations).
What we need for verification
To protect your data, we verify identity before acting on privacy requests. Verification may involve email confirmation, a one-time code, or limited documentation that matches our records. (We minimize what we collect and delete verification documents after completion.)
Authorized agents (California)
If you are a California consumer and use an authorized agent, provide proof of authorization (e.g., signed permission or power of attorney) and verify your identity with us directly where required by law. California Privacy Protection Agency
Timelines & confirmations
- Acknowledgment: We confirm receipt of California requests within 10 business days. California Privacy Protection Agency
- GDPR responses: We respond within one month; for complex cases, we may extend by up to two additional months with notice. European Data Protection Board+1
- CCPA/CPRA responses: We respond within 45 days and may extend once by up to 45 additional days with notice (max 90 days). California DOJ+1
Your rights under GDPR
Subject to conditions and local laws, EU/EEA residents may exercise the rights to be informed, access, rectify, erase, restrict processing, data portability, object, and related protections regarding automated decision-making. See the GDPR Chapter 3 overview for details. GDPR
Your rights under CCPA/CPRA
California residents have rights to know, delete, correct, opt out of sale/share, limit use of sensitive personal information, and non-discrimination for exercising rights. For official guidance, see the California Attorney General and the California Privacy Protection Agency. California DOJ+1