This policy explains what information we collect when you use mymedicineadvisor.com, why we collect it, and the choices you have. We keep it as short and plain as we can.
On this page
Who we are
mymedicineadvisor.com is owned and operated by KCS Groups, operating as KCS Global Group (“we”, “us”), 2nd Floor, Shop No. 22, 19/22, Maitri Nagar, Risali – 490006, District Durg, Chhattisgarh, India. We decide how and why personal data collected through this website is used.
What we collect
| Information | When | Why |
|---|---|---|
| Name, email address and your message | When you email us | To reply to you and handle your request |
| Usage data: pages viewed, time on page, device and browser type, approximate location (country or city), referring site | When you browse the site, through analytics cookies | To understand which pages help people and to improve the site |
| Advertising data: cookie and device identifiers, IP address, pages viewed | When ads load, through our advertising partner’s cookies | To show ads, limit how often you see them, measure them and prevent ad fraud |
| Technical and security data: IP address, browser information, request logs | Every visit | To deliver the site, keep it secure and block abuse |
Details of the cookies we use, and how to control them, are on our Cookie Settings page.
What we do not collect
- Health tool inputs: our calculators and questionnaires run in your browser. We do not store the numbers or answers you enter.
- We do not ask for medical records, diagnoses, payment details or government ID numbers. Please do not send them to us.
- We do not require an account to read our content or use our tools.
- We do not sell your personal information for money.
How we use information
- To run, secure and improve the website
- To answer your messages and handle corrections, privacy or accessibility requests
- To show advertising, which keeps the site free
- To meet legal obligations
For visitors in the EU, EEA or UK, we rely on your consent for analytics and advertising cookies where the law requires it, on our legitimate interests for security and basic site operation, and on contract or legitimate interests to answer your messages.
Service providers and partners
| Provider | Purpose | Their privacy information |
|---|---|---|
| Google Analytics (Google LLC) | Website analytics | How Google uses data from partner sites |
| Our advertising partner, currently Ad.Plus, using Google’s advertising technology | Display advertising | How Google uses data from partner sites |
| Cloudflare, Inc. | Content delivery and security | Cloudflare’s privacy policy |
| Our web hosting provider | Hosting the website and its server logs | Available on request |
| Google Reader Revenue Manager (Google LLC) | Google’s optional reader tools, such as sign-up prompts. If you choose to sign up through one, Google shares the details you agree to share with us. | How Google uses data from partner sites |
| Our email provider | Sending and receiving email at info@ and support@ | Available on request |
We may change our advertising partner from time to time. When we do, we update this page. We may also disclose information if the law requires it, or to protect the safety of our users or the public.
How long we keep data
- Emails: up to 24 months after our last exchange, unless we need them longer to handle a legal request.
- Analytics data: kept according to the retention settings in our analytics accounts, and then deleted automatically.
- Advertising and security data: kept by our partners under their own policies.
Your rights and choices
Depending on where you live, including under India’s Digital Personal Data Protection Act, 2023, the EU and UK GDPR, and US state privacy laws such as California’s, you may have the right to:
- Ask what personal data we hold about you and get a copy
- Correct or update it
- Ask us to delete it
- Withdraw consent you have given, at any time
- Object to or limit certain uses, including targeted advertising
- Complain to a data protection authority
To make a request, email support@mymedicineadvisor.com with the subject “Privacy request”. We will reply within 30 days and may ask you to confirm your identity. We will not treat you differently for using your rights.
Advertising choices
- Manage personalised Google ads: Google Ad Settings
- Opt out of Google Analytics: Google Analytics opt-out add-on
- Block or delete cookies in your browser settings, or see our Cookie Settings page
California residents: advertising cookies may count as “sharing” personal information for targeted advertising under California law. You can opt out by emailing support@mymedicineadvisor.com or by using the controls above.
Children
This website is written for adults, including parents and carers looking up information about children’s health. It is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child has sent us personal data, email support@mymedicineadvisor.com and we will delete it.
International transfers
We are based in India, and some of our providers process data in other countries, including the United States. Where the law requires it, these providers use recognised safeguards for international transfers.
Security
The site is served over HTTPS and protected by Cloudflare. Access to our email and site administration is limited to named team members, and our WordPress administration uses two-factor authentication. No website is completely secure, so please do not send sensitive health details by email.
Reporting a security issue
If you find a security vulnerability on our website, email support@mymedicineadvisor.com with the subject “Security” and enough detail for us to reproduce it. Please give us reasonable time to fix it before you share it publicly, and do not access or change other people’s data. We will acknowledge your report within 7 days.
Changes to this policy
We update this policy when our practices or partners change. The date at the top shows the latest version. Significant changes will be noted on this page.
Contact and grievance officer
Grievance officer: Sameer Patel, Founder, KCS Global Group
Email: support@mymedicineadvisor.com
Post: 2nd Floor, Shop No. 22, 19/22, Maitri Nagar, Risali – 490006, District Durg, Chhattisgarh, India
Found this helpful? See more of our guides on Google.
Want to see our guides first on Google?
Found this helpful? See more of our guides on Google.