We work hard to get things right, and when we get something wrong, we fix it openly. This page explains how to report a problem and what we do next.
How to report an error
Email support@mymedicineadvisor.com with the subject line “Correction”. Please include:
- The link to the page
- The sentence, number or tool result you think is wrong
- Why you think it is wrong, ideally with a link to a guideline or study
You do not need to be a medical professional to report a problem. Every report is read by a person.
What happens next
| Step | What we do | Timing |
|---|---|---|
| 1. Acknowledge | We confirm we have received your report. | Within 7 days |
| 2. Check | An editor checks the claim against current sources. Medical questions go to our medical reviewer, Dr. Pooja Sahu, MBBS. | Depends on complexity |
| 3. Fix | If we find an error, we correct the page and tell you what changed. | As soon as it is confirmed |
Types of changes
Corrections
When we fix a factual error that could change a reader’s understanding, we add a short correction note at the end of the article that says what was changed and when.
Updates
When new guidelines or evidence appear, we update the article and change its “Last updated” date. If a medical review was part of the update, the review date changes too.
Minor fixes
Typos, broken links and formatting fixes are made without a note, and they do not change the “Last updated” date.
Merged or removed pages
If two of our pages cover the same question, we merge them into one stronger page and redirect the old address. Pages that no longer meet our standards are removed.
Errors in our health tools
If a calculator or questionnaire gives a result that looks wrong, tell us the inputs you used and the result you saw. We check the tool against the published method it is based on and fix it if needed.
More about how we work
Read how articles are researched and reviewed in our Editorial Policy and Medical Review Process, or see the sources we rely on on our References and Sources page.
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